LEVEL 1
Certified Applicator
Foundation skills & process discipline
- Prepare the station, surfaces and materials
- Apply Skinz™ to lids and fit SticKeys™
- Inspect and repeat a consistent finish
YOUR PEOPLE. YOUR STANDARDS.
Build the skills.
Earn the certification.
Practical training and assessment, from foundation application skills to running a refurbishment department.
THE PATH TO CERTIFICATION
1
Learn
Understand the method and required standard.
2
Practise
Build a repeatable process at the bench.
3
Demonstrate
Complete the practical assessment for your level.
4
Certify
Earn recognition after passing the required assessment.
TRC TRAINING & CERTIFICATION
From the first application
to leading the operation.
A progression for your people.
Practical standards for your business.
LEVEL 2
Advanced Refurbisher
Full-device cosmetic restoration
- Plan the cosmetic refurbishment process
- Fit palm rests, bases, sides and trackpads
- Control edges, curves and clearances
LEVEL 3
Screen Saver Specialist
Screen Savers™ application
- Assess whether the screen is suitable
- Apply with controlled fluid-risk precautions
- Inspect the finish and repeat the process
LEVEL 4
Master Refurbisher
Complex repairs & advanced refurbishment
- Assess whether refurbishment is worthwhile
- Combine approved repair, paint and application
- Check complex work against the required finish
LEVEL 5In development
Head of Refurbishment
Operations, systems & teaching
- Use RefurbOS and interpret batch costs
- Plan resources, throughput and quality
- Teach technicians and assess their work
Level 5 is a planned pathway requiring Level 4 and RefurbOS practical competence. Its proposed assessment covers software operations, a commercial case study and teaching another technician.
PRACTICAL ASSESSMENT
Confidence in the work.
Recognition of the skill.
Course attendance is the starting point. Certification recognises demonstrated practical competence against the assessment requirements for the level.
Explore certified peopleLEVEL 1 · ASSESSMENT EXAMPLESee Level 1 requirements
Show the skill on real work.
Complete two lids and two SticKeys™ sets.
Under 20 minPass
Under 12 minDistinction
BUILD YOUR NEXT CAPABILITY
Software and specialist pathways.
RefurbOS Operator
Follow a job from intake to release, with practical exercises in the decisions behind the software.
Practice available · certification in developmentExplore pathwaySurface Pro Keyboard Refurbishment
Model-specific preparation, covering and inspection, with attention to the required finish.
Footage under reviewExplore pathwayDell Latitude 5420 / 5430
A complete refurbishment workflow, with the differences between models taught explicitly.
New footage plannedExplore pathwayBRING THE LEARNING TO YOUR BENCH
Prepare your team for practical work.
Choose the starting point
Match the course to your team’s current experience and the work you want to bring in-house. Foundation application, full-device finishing and screen refurbishment each have a distinct learning route.
Build the routine
Use the course method to prepare the station, identify the correct materials and practise on the relevant device. Repeat the process with attention to alignment, edges and final inspection.
Demonstrate the standard
Review the practical assessment requirements for your level. Certification follows successful assessment, giving your team a clear standard to work towards.
Build the capability your business needs.
Discuss the right starting point, team size and training requirements. Training can be delivered on site or integrated with equipment onboarding.